Citizens Bank customers not receiving direct deposits - WFXG FOX 54 - News Now

Citizens Bank customers not receiving direct deposits

Some customers' direct deposits are not coming through their Citizens Bank accounts. (Source: Pixabay) Some customers' direct deposits are not coming through their Citizens Bank accounts. (Source: Pixabay)

(RNN) – Customers of Citizens Bank are not receiving their direct deposits because of a transaction issue.

The Rhode Island-based bank released a statement Friday morning, blaming vendor issues for the problem. According to its website, Citizens Bank operates 1,200 branches in 11 states: Connecticut, Delaware, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont.

“Customers are seeing a delay in transactions posting to their accounts, due to a vendor processing issues,” wrote a bank representative on Twitter. “The issue is affecting multiple financial institutions. We appreciate the patience of our customers as we work to resolve the issue.”

Alongside slow-moving direct deposits, customers may experience other transaction issues until the problem is resolved.

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