NES warning customers about prepaid card scam - WFXG FOX 54 - News Now

NES warning customers about prepaid card scam

NASHVILLE, TN (WSMV) -

Maria Osorio works long, hard hours as a housekeeper at the Fellowship at Two Rivers to provide for her family and always manages to pay her bills on time.

But a man claiming to be with Nashville Electric Service called her last week saying she was several months behind on her bill.

"They give me 30 minutes, if I don't pay the $300, they're gonna cut my electric," she said.

The man on the other end told Osorio to buy a prepaid money card from Walgreens and give him the PIN.

"After I give them the PIN number from the card, they said, don't worry, your bill is OK now," she said.

And he was right because Osorio's account was never behind in the first place.

"I said, 'It's a scam, it's a scam!'" said her co-worker, Wayne Sharp.

Sharp's warning came too late for Osorio. By the time he heard what happened, she'd already paid the money.

"She was pretty devastated when I called and told her," he said.

Laurie Parker, a spokeswoman for NES, says utility customers are easy targets.

"When you're getting a phone call threatening that your power is going to be turned off and you need to make a payment, that's a real emotional decision. And of course, you're going to do whatever it takes to try to make sure your power stays on," she said.

Parker said NES never calls customers to tell them they're going to be disconnected or to demand a payment. Anyone who receives one of these calls is asked to hang up immediately and notify NES.

It's an expensive lesson that Osorio learned too late.

"That's not right what they did, especially when you have to take care of your house, you have to pay your bills, you have to take care of your family," she said.

NES says if customers are having trouble paying bills to let them know because they may be able to work out a payment plan.

Copyright 2014 WSMV (Meredith Corporation). All rights reserved.

  • NEWSMore>>

  • Exit polls suggest Irish voters have repealed abortion ban

    Exit polls suggest Irish voters have repealed abortion ban

    Friday, May 25 2018 2:32 AM EDT2018-05-25 06:32:46 GMT
    Friday, May 25 2018 11:46 PM EDT2018-05-26 03:46:02 GMT
    (Clodagh Kilcoyne/PA via AP). Presiding officer Carmel McBride looks on as a woman casts her vote in the referendum on the 8th Amendment of the Irish Constitution, on Thursday May 24, 2018, a day early for the people that live off the coast of Donegal ...(Clodagh Kilcoyne/PA via AP). Presiding officer Carmel McBride looks on as a woman casts her vote in the referendum on the 8th Amendment of the Irish Constitution, on Thursday May 24, 2018, a day early for the people that live off the coast of Donegal ...

    Voters throughout Ireland have begun casting votes in a referendum that may lead to a loosening of the country's strict ban on most abortions.

    More >>

    Voters throughout Ireland have begun casting votes in a referendum that may lead to a loosening of the country's strict ban on most abortions.

    More >>
  • Trump balks at North Korea's rhetoric but it has used worse

    Trump balks at North Korea's rhetoric but it has used worse

    Friday, May 25 2018 2:22 AM EDT2018-05-25 06:22:51 GMT
    Friday, May 25 2018 11:45 PM EDT2018-05-26 03:45:15 GMT
    A federal judge in New York says President Donald Trump cannot block his critics on Twitter without violating the First Amendment. (Source: CNN)A federal judge in New York says President Donald Trump cannot block his critics on Twitter without violating the First Amendment. (Source: CNN)

    North Korea language was milder than its typical inflammatory, harsh rhetoric but enough for Trump to kill summit.

    More >>

    North Korea language was milder than its typical inflammatory, harsh rhetoric but enough for Trump to kill summit.

    More >>
  • Handcuffed Weinstein faces rape charge in #MeToo reckoning

    Handcuffed Weinstein faces rape charge in #MeToo reckoning

    Friday, May 25 2018 12:22 AM EDT2018-05-25 04:22:30 GMT
    Friday, May 25 2018 11:44 PM EDT2018-05-26 03:44:31 GMT
    (Photo by Chris Pizzello/Invision/AP, File). FILE - In this Jan. 8, 2017, file photo, Harvey Weinstein arrives at The Weinstein Company and Netflix Golden Globes afterparty in Beverly Hills, Calif. Law enforcement officials say Weinstein is expected to...(Photo by Chris Pizzello/Invision/AP, File). FILE - In this Jan. 8, 2017, file photo, Harvey Weinstein arrives at The Weinstein Company and Netflix Golden Globes afterparty in Beverly Hills, Calif. Law enforcement officials say Weinstein is expected to...

    Harvey Weinstein is expected to turn himself in to police in New York City early Friday following a seven-month investigation into sexual assault allegations.

    More >>

    Harvey Weinstein is expected to turn himself in to police in New York City early Friday following a seven-month investigation into sexual assault allegations.

    More >>
Powered by Frankly