AUGUSTA, GA (WFXG) - Exactly 128 complaints were filed in the last seven months against Richmond County deputies, and the majority of those were for rudeness.
"Thirty-one of those complaints are for rudeness or being rude to the public or to a driver," says Sergeant Mike McDaniel.
Officials define rudeness based on how the officer interacts with a citizen, and Sgt. McDaniel says this isn't something the sheriff's office takes lightly.
"We take our complaints very, very seriously," McDaniel said.
Twenty-three complaints have been filed for inappropriate conduct and 12 for excessive force.
Last year, five officers were fired as the result of a complaint, according to McDaniel, and so far this year that has not been an issue.
McDaniel said these numbers have dropped drastically and steps are being taken to continue this trend.
"You've got your anger management type classes, you've got your supervisional levels one, two and three, which we offer our deputies and our young supervisors, and some older supervisors. It teaches us how to address the public," McDaniel says.
He also feels the new sheriff and administration are a big part of this.
"I think it has boosted the morale of our deputies to the point to where they want to come to work, and they're motivated to come to work," he said.
And McDaniel says this is part of the process to help create a new type of deputy.
"The objective is to have a more professional deputy, a deputy who is a people person, who is friendly but can also be stern when it's time to be stern."
If you do have to file a complaint or would like more information, you can call the Richmond County Sheriff's Office at 706-821-1000 and ask for the Internal Affairs Office.