
If you have a story idea or a breaking news tip, contact us at (413) 736-4333 or email news@cbs3springfield.com
If you have a comment or question, email our Station Manager at john.hesslein@cbs3springfield.com
If you wish to advertise with us, contact Sales at (413) 736-4333 or email scott.porter@cbs3springfield.com
For community relations or public service questions, or if you wish to partner your non-profit with CBS 3 Springfield, contact promotions specialist Brian Kowalenko at (413) 523-4915 or brian.kowalenko@cbs3springfield.com
To register a business or organization for a storm closing code, or for assistance with the CBS 3 storm closings system, e-mail news@cbs3springfield.com
To contact specific departments via email:
News: news@cbs3springfield.com
Weather: weather@cbs3springfield.com
Sports: sports@cbs3springfield.com
Sales: sales@cbs3springfield.com
For Closed Captioning Concerns Please Contact Our Captioning Hotline:
Phone: 860-244-1662
Fax: 413-523-4934
E-Mail: victor.zarilli@meredith.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning Complaints Should Be Directed to the Following:
Mr. Victor Zarilli
Chief Engineer
WSHM-LP
One Monarch Place, Suite 300
Springfield, MA 01144
Phone: 860-244-1662
Fax: 413-523-4934
E-Mail: victor.zarilli@meredith.com
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.